This notice applies to personal information processed by Sosen Brands as a data controller, meaning we determine the purpose and method of processing your data. For the purposes of this notice, personal information refers to any data that identifies or can be linked to an individual, either alone or in combination with other information. It does not include anonymized or de-identified data that cannot be traced to an individual. Sosen Brands may anonymize or de-identify personal information, and such data is not subject to this notice and may be used for any purpose in compliance with applicable laws. This notice covers personal information you provide when you: Visit our websites or mobile applications that link to this notice (“Sites”); Purchase or receive products or services from us; Visit Sosen Brands offices; or Contact or interact with us in any way. This notice does not apply to third-party websites, applications, or platforms with separate privacy policies.

The Sosen Brands entity listed in the “How can you contact us?” section below is the controller for your personal information.

Sosen Brands collects and processes your information when you interact with us, including when you visit our Sites, engage with our social media, purchase products, use our connected devices or apps, contact customer service, or otherwise communicate with us. The information we collect includes: Personal & Contact Details: Name, username, password, company name, business or personal address, email, and phone number. Business Information: Industry sector and company details. Transaction & Payment Data: Order history, product IDs, billing and delivery details. Customer Support Records: Chat logs, emails, and call recordings. Marketing Preferences: Communication and promotional preferences. Media & Submissions: Photos, videos, and other files you provide or that are captured at events. Online Activity & Identifiers: Products viewed, search history, IP address, device/browser details, app usage, and tracking technologies (cookies, pixels, mobile ad identifiers). Demographics & Preferences: Gender, age, and inferred interests (excluding sensitive data). Geolocation Data: General city, state, or region. Feedback & Surveys: Responses from focus groups, surveys, and reviews. Visitor Information: Office/facility logs, visit dates/times, vehicle and parking details, and CCTV recordings. User-Generated Content: Uploaded usernames, images, and videos. Business Customer Data: Creditworthiness, financial details, bank information, shareholder/management names, tax and national IDs, and required identification documents.

Beyond the information you actively provide, Sosen Brands automatically collects data through technical tools, including cookies and other tracking technologies, to monitor activities on our Site and other websites. Cookies Cookies are small text files stored on your device when you visit a website. We use them to remember Site preferences, track visitor activity, and identify frequently visited areas. For more details, refer to our Cookie Notice. Pixel Tags Pixel tags (also known as web beacons or transparent GIFs) help us: Track Site visits and measure search effectiveness. Send emails in a readable format, track when they are opened, and monitor link clicks. Work with ad partners to analyze online advertising performance and enable targeted ads. File Metadata Digital files, such as photos, may contain metadata, including precise geolocation. To prevent sharing this data, remove metadata before submission. Embedded Links Some links in our emails and on third-party sites include tracking information. This helps us analyze link usage and, in some cases, associate it with personal data to enhance our services and marketing. Video Teleconferencing & Events Sosen Brands uses third-party video conferencing platforms (e.g., Microsoft) for meetings, training, and events. These sessions may be recorded, and third-party providers may store or retain the recordings.

In addition to the data we collect directly from you, Sosen Brands also gathers information from third-party sources, including public databases, social media platforms, advertising agencies, service providers, and business references. Business Lists We obtain business contact lists from marketing providers, where permitted by law, to reach potential customers. These lists help us send relevant marketing communications, update our existing customer records, and verify data accuracy. They may include details outlined in the "What Information Do We Collect?" section. Social Media Platforms When you log into a social media platform via our Site, certain details, such as your username, may be shared with the platform and, in some cases, provided to us. Marketing Affiliates We engage in affiliate marketing, where marketing partners track users who click on links or ads on their websites and subsequently make purchases on our Site. While we compensate affiliates for sales generated, we do not share personal information with them. These activities utilize the tracking technologies mentioned in "What Technologies Do We Use to Collect Information?".

Sosen Brands collects and processes your information for the following purposes: 1. Contractual Obligations: To fulfill contracts or take necessary steps before entering into a contract, including: Verifying your identity Processing payments Communicating with you Providing warranty coverage and product registration Offering customer support Arranging product delivery Issuing promotional rewards, cashback, or sweepstakes prizes. 2. Business Operations & Legitimate Interests: To support and improve our services while ensuring business efficiency, including: Enhancing our Sites, products, and services through analytics Preventing fraud, security breaches, and other malicious activities Safeguarding visitors, employees, assets, and premises Conducting targeted and general marketing Personalizing your experience on our Sites and products Managing marketing preferences and direct marketing communications (as permitted by law) Responding to feedback, complaints, and reviews Showcasing customer-generated content, such as reviews or social media posts Promoting our brand through events, tradeshows, and industry engagements Managing financial reporting and compliance Handling product recalls and safety notifications Providing product samples upon request Conducting surveys and market research Managing legal compliance and defending legal claims. 3. With Your Consent: When you provide consent, we may: Send direct marketing materials, subject to applicable laws Feature user-generated content on our Sites, social media, and promotional materials Use your information for any additional purposes with your explicit approval. 4. Legal Compliance: We process personal data as required by law, including responding to regulatory, civil, or criminal requests.

We share the categories of information outlined in "What Information Do We Collect?", "What Technologies Do We Use to Collect Information?", and "What Information Do We Collect from Third Parties?" with entities worldwide, including in regions with different privacy laws. We ensure appropriate safeguards for all data transfers, such as adequacy decisions, standard contractual clauses, binding corporate rules, or privacy certifications. Details are available upon request. 1. Sosen Brands Group: We may transfer your personal information within Sosen Brands and its affiliated companies for order processing, sweepstakes, direct marketing (where permitted by law), and other business activities. 2. Resellers and Dealers: In cases where we do not sell products directly, we may share your information with authorized resellers or dealers upon request to facilitate price quotes, product support, or purchasing assistance. 3. Service Providers: We engage third-party service providers to process information on our behalf for purposes such as: Website hosting and maintenance Marketing database management Call center operations Customer engagement Advertising Shipping and logistics. 4. Advertising Networks: We work with third-party advertising platforms to display targeted ads based on your online activity. This may include data collected through our Sites and other websites you visit. 5. Analytics Providers: We use analytics tools, such as Google Analytics, to analyze website usage. This involves sharing anonymized usage data with analytics providers to generate statistical reports. 6. Product Feature Providers: Certain products may integrate with third-party services (e.g., Amazon Alexa for voice control). In such cases, your data is processed by the third-party provider, not Sosen Brands. We do not collect or store audio recordings from these features. 7. Social Media Platforms: Our Sites may incorporate social media features, such as: Links to Sosen Brands’ social media pages "Like" or "Share" buttons on our Sites or emails Embedded content (e.g., videos) These features may collect data about your interactions. Social media platforms, including Facebook™, X (Twitter™), YouTube™, LinkedIn™, and Instagram™, manage this data according to their own privacy policies. If you wish to modify or delete social media-related data, you may contact us with specific details, and we will assist as permitted. 8. Legal Disclosures: We may disclose your information when required by law, such as in response to a subpoena, court order, or to protect our legal interests in pursuing or defending claims. 9. Business Transfers: If Sosen Brands is acquired or merged with another company, your information may be shared with advisors and transferred to the new entity as part of the transition.

You have the following rights regarding your personal information: Opt-out of marketing communications Request details about the processing of your personal information Request a copy of your personal information and, in some cases, transfer it to another company Correct or delete your personal information Limit the processing of your personal information Withdraw your consent if we rely on it for processing your information Opt-out of the sale or sharing of your personal information, or its use for targeted advertising (U.S. residents) Object to or restrict the processing of your personal information Submit a complaint to the relevant data protection authority, depending on your location. Exercising Your Rights: To exercise these rights, please visit the “Manage My Data” link in the footer of our website or contact us using the details provided in the “How to Contact Us” section below. You can also opt-out of marketing communications by clicking the “Unsubscribe” link in emails or updating your preferences in your account settings. If you no longer use the email address you’ve subscribed with, please notify us in writing. If you'd like to exercise your rights via an authorized agent, we require a signed authorization or power of attorney. Please submit it to market@sosen.com. You must also verify your identity directly with us through the “Data Access Request” tab, available after clicking the “Manage My Data” link in the footer of our website. Limitations Your rights may be limited in certain cases, for example, if fulfilling your request would disclose information about another person or if we are legally required to retain certain information for business operations. When requesting a copy of your personal information, please provide your email address, full name, address, and phone number to verify your identity and protect your data. Non-Discrimination Sosen Brands does not discriminate against individuals exercising their rights over their personal information and does not offer financial incentives for the collection, sale, sharing, or deletion of your data. Complaints If you are unhappy with how we handle your personal information, you may file a complaint with the relevant data protection authority based on your location: Australia – Office of the Australian Information Commissioner. Canada – Office of the Privacy Commissioner of Canada. European Union – Your local data protection authority. Switzerland – Federal Data Protection and Information Commissioner. United Kingdom – Information Commissioner’s Office. United States (Colorado) – Colorado Attorney General: complaints.coag.gov/s/data-privacy. United States (Connecticut) – Connecticut Attorney General: portal.ct.gov/DCP/Complaint-Center/Consumers---Complaint-Center. United States (Nevada) – Nevada Attorney General: forms.office.com. United States (Virginia) – Virginia Attorney General: oag.state.va.us/contact-us/contact-info.

We advertise on third-party websites and platforms, and may display third-party advertisements on our own sites. We and our vendors use the information outlined in the “What technologies do we use to collect information?” section to target advertising based on your online activity, including past visits to our Sites or third-party websites. We also share information with analytics vendors to understand how visitors engage with our Sites, emails, and interactions with our company. Sosen Brands Mechanisms: You can opt-out of targeted advertising and analytics by rejecting non-essential cookies. Additionally, you can opt-out through the “Cookie Preferences,” “Do Not Sell or Share My Personal Information,” or “Your Privacy Choices” links (if available) in the footer of our Sites. You can also use the opt-out button at the top of the Cookie Notice page. Third-Party Mechanisms: Third-party mechanisms exist for limiting targeted advertising, varying by country. Please note, these opt-out options are browser-specific. To opt-out across all browsers, follow the process for each browser you use. Opting out will stop targeted ads, but you will still see general advertisements that are not tailored to your interests. We do not currently respond to “Do Not Track” signals from browsers unless required by law.

This Site is intended for adults, and we do not knowingly collect personal information or target advertising to children under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details in the “How can you contact us?” section below so we can delete the information.

We will keep your personal information for as long as needed to fulfill the purpose for which it was collected. We will also maintain your information as needed to establish compliance with our legal obligations and to ensure we continue to respect any opt-out requests.

We take measures to protect your personal information using various security technologies and procedures. However, no information system can be completely secure, and we cannot guarantee the absolute security of your personal information. We are not responsible for the security of personal information you transmit over networks we do not control, including the internet and wireless networks. You provide personal information at your own risk. To the extent permitted by law, we are not liable for any data incidents caused by third parties that may compromise the confidentiality, integrity, or security of your personal information. The security of your personal information also depends on you. If you have a username and password to access our products, services, or Sites, you are responsible for keeping them secure and confidential. If you believe your credentials have been compromised, please contact us immediately (within 24 hours) at security@sosen.com.

You agree to provide personal information to Sosen Brands only if it is accurate, reliable, and relevant to our relationship, and only to the extent that such disclosure complies with applicable data protection laws and does not infringe on anyone’s privacy rights. By providing personal information (including that of a third party) to Sosen Brands, you confirm that you have the authority to do so and that our use and processing of such information will not violate anyone’s rights or privacy. You agree to indemnify Sosen Brands against any claims, harm, or damages arising from your provision of personal information (including that of a third party).

As laws and business practices evolve, we may update this notice. Any changes will be reflected in the "Updated" date at the top. We will also notify you of significant changes on our Site, where required by law.

Sosen Brands is committed to ensuring everyone has access to information about our services, including this notice. If you need this notice in an alternative format, please contact us at security@sosen.com, and we will do our best to accommodate your request.